Return Policy (cont.)

• NON-DEFECTIVE returns can be accepted directly by Advanced Research, Ltd. within 30 days from the invoice date, at Advanced Research, Ltd.'s discretion for: credit, or exchange. All NON-DEFECTIVE returns are subject to a 15 percent restocking fee.
• Due to manufacturers' policies, Advanced Research, Ltd. cannot accept returns of the following items for exchange, replacement or credit FOR ANY REASON: (Apple, IBM, Hewlett-Packard). DEFECTIVE merchandise can be returned for REPAIR ONLY to: Advanced Research, Ltd., the manufacturer direct or any authorized service center in your area. Additional manufacturers may be added to this list as: manufacturer policies change, manufacturer goes out of business or in the case of specially ordered items.

Advanced Research, Ltd. reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to Advanced Research, Ltd. on returned items, and Advanced Research, Ltd. will pay the shipping charges on the replacement or exchange item(s) going back.

Freight Policy
Shipping and handling charges on orders vary; contact your Advanced Research, Ltd. account manager for our most current and competitive rates, options and shipping specials. For the Customer's protection, we ship only to the verified billing address of the Customer's credit card. In some circumstances, international shipping may be available. Call for details.

Software and DVD Movie Return Policy
Only defective software and DVD movies can be returned to Advanced Research, Ltd. The return must take place within 30 days of invoice date and may only be replaced for the SAME software or DVD movie title. Unopened software may be returned for refund or exchange within 30 days of invoice date. Multiple software licenses cannot be returned for refund or exchange unless first authorized by the manufacturer.

NOTE: Multiple software licenses cannot be returned for refund or exchange unless first authorized by the manufacturer. Multiple licenses may not be returned beyond 30 days for any reason.